Welcome Package

Up to $2,000
+ 150 Free Spins

Across your first 4 deposits
Wagering
40× bonus
Min Deposit
$25
Daily Withdrawal Limit
$1,000
Time to Clear
60 days

Contact Spinstralia Casino

Need help with Spinstralia Casino? Email our support team at support@spinstraliacasino-aud.com. We aim to make it straightforward to get assistance with your account, payments, gaming access and responsible gambling options.

Spinstralia Casino operates under a licence issued by the Government of Curaçao, providing regulatory oversight for its gaming operations and player protection framework.

How to get in touch

For assistance, send a message to support@spinstraliacasino-aud.com. Please use the email address linked to your account where possible, so the support team can identify your request and provide relevant information. Do not include your password or other sensitive security details in your message.

To help us review your enquiry faster, include your account email address or username, a short description of the issue and any useful details about what happened. If the issue is visible on your screen, you may also include screenshots, provided they do not show passwords, payment card details or other confidential information.

Common reasons to contact support

  • Questions about your account, login or identity verification
  • Deposit and withdrawal enquiries
  • Questions about bonus terms and applicable conditions
  • Technical problems, errors or access issues
  • Responsible gambling requests, including help with account controls or taking a break

Support will review your message and respond as soon as reasonably possible. Replies are usually sent within 24 hours, although response times can vary depending on the nature of the enquiry and the information required. If you are following up on an existing request, reply to the same email thread where possible and include any reference details already provided.